Terms of Service

1. Acceptance of Terms

Welcome to PVRPOSE AI. These Terms of Service ("Terms") govern your access to and use of our website pvrpose.ai, services, and products provided by PVRPOSE AI ("we," "our," or "us").

By accessing or using our services, you agree to be bound by these Terms. If you do not agree to these Terms, please do not use our services.

These Terms constitute a legally binding agreement between you (the "Client," "you," or "your") and PVRPOSE AI. For business clients, the individual accepting these Terms represents that they have authority to bind their organization.

2. Description of Services

PVRPOSE AI provides professional consulting and technology services focused on artificial intelligence automation for businesses, including but not limited to:

2.1 Core Services

• AI Readiness Assessments: Diagnostic tools and analysis to evaluate your business's readiness for AI implementation
• AI Automation Consulting: Strategic planning, workflow design, and implementation guidance
• Custom AI Solutions: Development of automation workflows, integrations, and custom applications
• Training & Support: Educational resources, documentation, and ongoing technical support
• Strategic Advisory: Business process optimization, technology stack recommendations, and ROI analysis

2.2 Digital Resources

• Website access and educational content
• Free assessments and diagnostic tools
• Downloadable resources (e.g., "5 Signs Your Business Is Ready for AI")
• Case studies, blog posts, and industry insights

2.3 Service Evolution

We continuously improve and expand our services. Service descriptions, features, and availability may change with reasonable notice. Active client engagements will not be materially affected by changes without prior communication.

3. User Accounts & Registration

3.1 Account Creation

Certain services may require account registration or submission of contact information. You agree to:

• Provide accurate, current, and complete information
• Maintain and promptly update your information
• Maintain the security of your account credentials
• Immediately notify us of any unauthorized access or security breaches

3.2 Account Responsibility

You are responsible for all activities conducted under your account. We are not liable for losses resulting from unauthorized use of your account, but you may be liable for losses incurred by PVRPOSE AI or others due to such unauthorized use.

3.3 Eligibility

Our services are intended for businesses and individuals who are at least 18 years of age. By using our services, you represent that you meet these requirements.

4. Payment Terms

4.1 Pricing & Fees

• Custom Pricing: Professional services are typically quoted on a project or retainer basis following a discovery consultation
• Free Services: Certain resources (assessments, educational content) are provided at no charge
• Currency: All fees are quoted in Canadian Dollars (CAD) unless otherwise specified
• Taxes: Fees are exclusive of applicable taxes (GST/HST, PST) which will be added as required by law

4.2 Payment Methods

We accept payment via:

• Electronic funds transfer (EFT)
• Credit card (via secure payment processor)
• Wire transfer (for enterprise clients)
• Other methods as mutually agreed in writing

4.3 Payment Terms

• Invoicing: Payment terms will be specified in your Service Agreement or Statement of Work (typically Net 15 or Net 30)
• Deposits: Projects may require a deposit (typically 25-50%) before work commences
• Late Payments: Overdue invoices may be subject to a late fee of 1.5% per month (18% per annum) or the maximum rate permitted by law, whichever is less
• Service Suspension: We reserve the right to suspend services for accounts with overdue balances exceeding 30 days

4.4 Refunds & Cancellations

Professional Services:

• Deposits: Non-refundable once work has commenced
• Mid-Project Cancellation: Clients are responsible for payment of all work completed up to the cancellation date, plus any non-recoverable costs
• Dissatisfaction: We strive for client satisfaction. If you're unhappy with deliverables, we'll work with you to address concerns before final payment is due

Subscription Services (if applicable):

• Monthly subscriptions may be cancelled with 30 days' written notice
• No refunds for partial months unless required by consumer protection laws

4.5 Price Changes

We reserve the right to modify pricing for future services. Active engagements will honor the pricing agreed upon in your Service Agreement. You will receive 30 days' notice of any price changes for ongoing retainer or subscription services.

4a. Pioneer Engagement Terms

During the PVRPOSE AI OS pioneer launch phase, the following special terms apply to pioneer engagements as described on our website. These terms supplement and, where inconsistent, supersede the general payment terms in Section 4 for pioneer clients only.

Pioneer 1 -- Free Full Build

One (1) pioneer spot is offered at no build cost. Client pays third-party tooling costs directly (~$100--$350/month). Standard build value: $15,000--$20,000 CAD for PVRPOSE EA (Tier 1); higher for EA Amplify and EA Scale tiers (post-pioneer pricing per current website). In exchange, Client agrees to: (a) provide one (1) video testimonial of approximately 1--2 minutes, on-camera with face visible, recorded on any device, sharing at least one measurable business outcome, delivered within fourteen (14) days of final delivery; and (b) where applicable, provide one warm business introduction to another founder who may benefit from PVRPOSE AI OS. Client grants PVRPOSE AI a perpetual, royalty-free, worldwide licence to use the video testimonial for commercial marketing purposes. Testimonial may be provided in English or French at Client's election. For greater certainty, the fair market value of services rendered under this pioneer engagement is agreed to be $15,000 CAD (Tier 1 standard rate) at the time of signing. Client acknowledges that any testimonial provided under this engagement was obtained in exchange for pioneer pricing and agrees to include a disclosure to that effect when publishing the testimonial publicly (e.g., "provided as part of PVRPOSE AI's pioneer program").

Pioneers 2 & 3 -- Paid PVRPOSE AI OS Audit

Two (2) audit spots are offered at $2,500 CAD (pioneer rate; standard rate: $5,000--$7,500 CAD). The $2,500 CAD audit fee is credited in full toward a full PVRPOSE AI OS build, conditional upon: (a) Client electing to proceed with a full build within ninety (90) days of audit delivery; (b) mutual written agreement on full build scope and pricing; and (c) the credit being applied at then-current pricing for any PVRPOSE AI OS tier. The credit is non-transferable and has no cash value. PVRPOSE AI reserves the right to assess technical feasibility before committing to a full build scope. In exchange, Client agrees to provide a video testimonial as described above upon full build completion.

Pioneer Eligibility

Pioneer spots are reserved for: registered businesses in Canada or the United States; with $100,000+ CAD (or USD equivalent) in annual revenue; with active business operations; and where the client is comfortable working in English, as all PVRPOSE AI OS systems and technical deliverables are built and operated in English. PVRPOSE AI reserves the right to verify eligibility criteria prior to commencing work. Client represents that they meet all eligibility criteria. Misrepresentation of eligibility does not void Client's obligations under this Agreement.

Testimonial Non-Delivery

Delivery of the agreed testimonial is a material condition of the pioneer engagement. In the event Client fails to deliver the testimonial within thirty (30) days of final delivery (allowing a fourteen-day grace period beyond the agreed deadline), Client acknowledges that PVRPOSE AI may pursue recovery of the fair market value of services rendered as a remedy for breach of this condition.

5. Intellectual Property Rights

5.1 PVRPOSE AI Intellectual Property

All content, materials, and intellectual property on our website and in our services (including but not limited to text, graphics, logos, software, methodologies, frameworks, and assessment tools) are owned by PVRPOSE AI or our licensors and are protected by Canadian and international copyright, trademark, and other intellectual property laws.

You may not:

• Copy, reproduce, modify, or create derivative works from our proprietary materials
• Reverse engineer, decompile, or disassemble our software or tools
• Remove copyright, trademark, or other proprietary notices
• Use our materials for commercial purposes without written permission

5.2 Client-Provided Materials

You retain ownership of all materials, data, and intellectual property you provide to us ("Client Materials"). By providing Client Materials, you grant PVRPOSE AI a non-exclusive, worldwide license to use, reproduce, and modify such materials solely for the purpose of delivering services to you.

5.3 Work Product & Deliverables

Custom Deliverables: Upon full payment, you will receive ownership of custom deliverables specifically created for you (e.g., custom automation workflows, client-specific documentation), subject to the following:

• PVRPOSE AI retains ownership of underlying methodologies, frameworks, templates, and reusable components
• We may use generalized learnings and non-confidential insights from your project to improve our services
• Any third-party software, APIs, or tools remain subject to their respective licenses

Pre-Existing IP: PVRPOSE AI retains all rights to pre-existing intellectual property, including tools, templates, and frameworks developed prior to or independently of your engagement.

Pioneer Engagements: In pioneer engagements where the build cost is waived, "full payment" means: (a) payment of all tooling costs invoiced directly to Client; and (b) delivery of the agreed testimonial within the period specified in Section 4a. Prior to full payment, PVRPOSE AI grants Client a limited, revocable licence to use the deliverables. Full ownership transfers only upon satisfaction of both conditions.

5.4 Portfolio & Case Studies

Unless otherwise agreed in writing, PVRPOSE AI may:

• List your company name as a client (with your approval)
• Create anonymized case studies highlighting project outcomes
• Use non-confidential project details for marketing purposes

Confidential or sensitive information will not be disclosed without your explicit written consent.

6. User Responsibilities & Acceptable Use

6.1 Acceptable Use

You agree to use our services only for lawful purposes. You will not:

• Violate any applicable laws, regulations, or third-party rights
• Transmit any harmful code, viruses, or malicious software
• Attempt to gain unauthorized access to our systems or other users' accounts
• Use our services to harass, abuse, or harm others
• Engage in any activity that interferes with or disrupts our services
• Scrape, data-mine, or use automated tools to access our website without permission
• Misrepresent your identity or affiliation

6.2 Client Cooperation

Successful service delivery requires your cooperation. You agree to:

• Provide timely access to necessary systems, data, and personnel
• Respond to requests for information or feedback within agreed timeframes
• Review deliverables and provide feedback promptly
• Designate an authorized point of contact for project decisions

Delays caused by lack of client cooperation may result in timeline extensions and additional fees.

6.3 Delivery Timeline Guarantee

For PVRPOSE EA and PVRPOSE EA Amplify engagements, PVRPOSE AI targets delivery of the agreed full-system scope in 4 weeks or before, with a maximum of 6 weeks. If we fail to deliver the agreed scope within 6 weeks solely due to causes within our control, we will continue work at no additional charge until the agreed scope is complete.

MVP / First Automation: On standard-scope engagements, an initial working automation ("MVP") may be delivered as early as Day 1 of the engagement. This refers to a scoped first deliverable only and does not represent delivery of the full system. The MVP scope is confirmed in writing at the outset of each engagement.

Client cooperation carve-out: All timeline commitments are contingent on Client providing timely access, feedback, and approvals as set out in Section 6.2. Delays caused by Client inaction, late approvals, or failure to provide required access will extend the timeline accordingly and do not trigger the no-charge continuation obligation.

Scope changes: Changes to the agreed scope after engagement commencement may extend timelines. Material scope changes require a written amendment to the Service Agreement.

6.4 Data Accuracy

You represent that all data and information you provide is accurate, lawfully obtained, and does not violate any third-party rights or privacy laws. You are responsible for ensuring compliance with applicable data protection regulations (PIPEDA, Loi 25, GDPR, CCPA, etc.) for any personal data you provide to us. Client specifically represents that any personal information of third parties provided to PVRPOSE AI OS has been collected with appropriate consent under applicable privacy law, and that Client has authority to authorize PVRPOSE AI's processing of such data. Client shall indemnify PVRPOSE AI for any claims, penalties, or regulatory actions arising from Client's breach of this representation.

7. Service Availability & Modifications

7.1 Service Availability

While we strive to provide uninterrupted access to our website and digital resources, we do not guarantee that our services will be available at all times. Service may be temporarily unavailable due to:

• Scheduled maintenance or upgrades
• Technical issues or system failures
• Circumstances beyond our reasonable control (force majeure)

7.2 Service Modifications

We reserve the right to modify, suspend, or discontinue any aspect of our services at any time, including:

• Website features, content, or functionality
• Assessment tools or diagnostic resources
• Service offerings, pricing, or delivery methods

Active client engagements will not be materially affected without reasonable notice and opportunity to adjust.

7.3 Third-Party Dependencies

Our services may rely on third-party platforms (e.g., cloud providers, API services, AI models). We are not responsible for disruptions caused by third-party service failures, but we will make reasonable efforts to minimize impact and provide alternative solutions when possible.

8. Warranties & Disclaimers

8.1 Professional Services Warranty

PVRPOSE AI warrants that professional services will be performed in a professional and workmanlike manner consistent with industry standards. If services fail to meet this standard, we will re-perform the deficient work at no additional charge, provided you notify us in writing within 30 days of delivery.

8.2 Disclaimer of Warranties

EXCEPT AS EXPRESSLY PROVIDED ABOVE, OUR SERVICES AND WEBSITE ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO:

• Warranties of merchantability, fitness for a particular purpose, or non-infringement
• Warranties that the services will be uninterrupted, secure, or error-free
• Warranties regarding the accuracy, reliability, or completeness of content or results

8.3 Results Disclaimer

While we strive to deliver exceptional results, we do not guarantee specific business outcomes, ROI, cost savings, or performance improvements. Results depend on numerous factors including your implementation, business environment, and market conditions.

Any case studies, testimonials, or examples of results are illustrative and do not guarantee similar outcomes for your business.

8.4 AI Technology Disclaimer

AI technologies are rapidly evolving. While we implement current best practices, we do not warrant that AI-based solutions will be error-free or produce perfect results in all circumstances. Clients are responsible for reviewing and validating outputs before business-critical use.

8.5 Marketing Estimates Disclaimer

Timeline and performance estimates referenced in our marketing materials, website, and promotional content (including references to "first automation live in days," "full system in 4 weeks or before," or similar expressions) are based on standard-scope engagements under normal operating conditions and represent estimates only. They are not contractual commitments unless expressly confirmed in a signed Service Agreement.

Actual timelines depend on engagement scope, complexity, client cooperation, third-party dependencies, and other factors specific to each engagement. The binding delivery terms for any engagement are those set out in the applicable Service Agreement and Section 6.3 of these Terms.

8.7 No Security Warranty

PVRPOSE AI DOES NOT WARRANT THAT THE SYSTEM, ANY DATA TRANSMITTED THROUGH IT, OR ANY THIRD-PARTY PLATFORM USED IN ITS OPERATION WILL BE FREE FROM UNAUTHORIZED ACCESS, INTERCEPTION, LOSS, ALTERATION, OR DISCLOSURE. No method of internet transmission or electronic storage is 100% secure. We implement commercially reasonable safeguards consistent with industry standards, but we expressly disclaim any warranty of security, privacy, or data integrity with respect to the system or any third-party infrastructure layer. Client accepts this inherent risk as a condition of using our services.

8.8 Third-Party Platform Disclaimer

The PVRPOSE AI OS system is built on and dependent upon third-party platforms including Anthropic's Claude API (USA), Telegram (BVI/Dubai), and Slack (USA). Client acknowledges that:

• PVRPOSE AI has no control over the availability, security, outputs, or data practices of these platforms
• Each platform's own terms of service and privacy policy govern the underlying AI processing, messaging, and data handling at their respective infrastructure layers
• Anthropic, Telegram, and Slack operate in jurisdictions (USA, BVI, Dubai) with different privacy protections than Canada and Quebec -- this cross-border transfer is disclosed in our Privacy Policy and accepted by Client upon engagement
• PVRPOSE AI's indemnification and liability obligations under these Terms do not extend to claims attributable to the acts, omissions, security failures, or policy changes of any third-party platform

8.9 Language of Agreement

The parties have agreed that this Agreement and all documents related hereto shall be drawn up in the English language. Les parties aux présentes ont convenu que la présente convention et tous les documents s'y rattachant soient rédigés en langue anglaise. For clients who prefer to communicate in French, PVRPOSE AI is available in French at juan@pvrpose.ai.

9. Limitation of Liability

9.1 Liability Cap

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, PVRPOSE AI'S TOTAL AGGREGATE LIABILITY FOR ANY AND ALL CLAIMS ARISING FROM OR RELATED TO OUR SERVICES, WEBSITE, OR THESE TERMS SHALL NOT EXCEED THE TOTAL FEES PAID BY CLIENT TO PVRPOSE AI IN THE TWELVE (12) MONTHS IMMEDIATELY PRECEDING THE EVENT GIVING RISE TO THE CLAIM.

• The total fees you paid to PVRPOSE AI in the 12 months preceding the claim, OR
• $1,000 CAD (whichever is greater)

9.2 Exclusion of Consequential Damages

IN NO EVENT SHALL PVRPOSE AI BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO:

• Loss of profits, revenue, or business opportunities
• Loss of data or information
• Business interruption or downtime
• Cost of substitute services or technology
• Reputational harm
• Losses arising from failures, errors, outages, or inaccuracies of third-party AI providers (including but not limited to Anthropic's Claude API, Telegram, or any other AI infrastructure layer)

This exclusion applies even if PVRPOSE AI has been advised of the possibility of such damages and regardless of the legal theory (contract, tort, negligence, strict liability, or otherwise).

Quebec CCQ Note: Some limitations on liability set out in this section may not be enforceable against Quebec consumers (individuals contracting for personal, family, or household purposes) under the Consumer Protection Act (CQLR c P-40.1). These Terms govern B2B commercial contracts, and the parties confirm they are contracting in a commercial capacity.

9.3 Indemnification Cap Linkage

THE AGGREGATE LIABILITY CAP IN SECTION 9.1 APPLIES TO ALL CLAIMS AND OBLIGATIONS ARISING UNDER THIS AGREEMENT, INCLUDING WITHOUT LIMITATION ANY INDEMNIFICATION OBLIGATIONS UNDER SECTION 10, EXCEPT TO THE EXTENT THAT SUCH OBLIGATIONS ARISE FROM:

• Fraud or fraudulent misrepresentation by PVRPOSE AI
• Gross negligence or wilful misconduct by PVRPOSE AI
• Any liability that cannot be excluded or limited by applicable law (including Quebec law)

For greater certainty, any indemnification obligation owed by Client to PVRPOSE AI is not subject to this cap.

9.4 Exceptions

The limitations in this section do not apply to:

• Liability for death or personal injury caused by our negligence
• Liability for fraud or fraudulent misrepresentation
• Any liability that cannot be excluded or limited by applicable law

10. Indemnification

10.1 Client Indemnification of PVRPOSE AI

You agree to indemnify, defend, and hold harmless PVRPOSE AI, its officers, directors, employees, contractors, and agents from and against any and all claims, liabilities, damages, losses, costs, expenses, or fees (including reasonable attorneys' fees) arising from:

• Your breach of these Terms or any applicable law or regulation
• Your violation of any third-party rights, including intellectual property or privacy rights
• Your misuse of our services
• Content or data you provide to us (Client Materials)
• Your implementation or use of deliverables we provide

We reserve the right to assume exclusive defense and control of any matter subject to indemnification, at your expense. You agree to cooperate with our defense of such claims.

10.2 CASL Responsibility Allocation

Client is solely responsible for compliance with Canada's Anti-Spam Legislation (CASL, S.C. 2010, c. 23) in connection with any electronic communications sent through or facilitated by PVRPOSE AI's services. This includes, without limitation:

• Obtaining, recording, and maintaining all required express or implied consents from recipients of commercial electronic messages (CEMs)
• Ensuring all CEMs include required identification and unsubscribe mechanisms
• Honouring unsubscribe requests within the 10-business-day period required by CASL
• Maintaining consent records demonstrating compliance if audited by the CRTC

Client shall indemnify and hold harmless PVRPOSE AI from any CRTC administrative monetary penalties, enforcement actions, private rights of action under CASL, or third-party claims arising from Client's failure to maintain CASL-compliant consent records or messaging practices. PVRPOSE AI does not assume any CASL compliance obligations on behalf of Client.

10.3 AI Output Reliance

PVRPOSE AI's services generate content, drafts, summaries, and recommendations using large language models, including Anthropic's Claude API. Client acknowledges and agrees that:

• AI-generated outputs may contain errors, inaccuracies, or omissions
• AI outputs do not constitute professional legal, financial, medical, or regulatory advice
• Client is solely responsible for reviewing, verifying, and approving any AI-generated content before using, sending, publishing, or acting upon it
• PVRPOSE AI is not liable for any loss, damage, or liability arising from Client's reliance on unreviewed or unverified AI-generated outputs

Client shall indemnify PVRPOSE AI from any claims, losses, or damages arising from Client's failure to review AI outputs before acting on them.

10.4 Third-Party Platform Pass-Through

Client's indemnification obligations under this Section 10 do not extend to, and PVRPOSE AI shall have no indemnification obligation to Client for, claims that are properly attributable to the independent actions, omissions, security failures, or policy changes of third-party platforms including Anthropic, Telegram, and Slack. Such claims are governed exclusively by those platforms' own terms of service and privacy policies, and Client agrees to direct any such claims to the applicable platform operator. PVRPOSE AI is not an agent, reseller, or guarantor of any third-party platform.

11. Confidentiality

11.1 Mutual Confidentiality

Both parties agree to maintain the confidentiality of any proprietary or confidential information disclosed during the engagement. "Confidential Information" includes business plans, technical data, customer information, financial information, and any information marked as confidential.

11.2 Exceptions

Confidentiality obligations do not apply to information that:

• Is or becomes publicly available through no breach of this agreement
• Was rightfully known prior to disclosure
• Is independently developed without reference to Confidential Information
• Must be disclosed by law or court order (with reasonable notice to the disclosing party)

11.3 Data Privacy

Our handling of personal data is governed by our Privacy Policy, which is incorporated into these Terms by reference.

12. Dispute Resolution & Governing Law

12.1 Governing Law

These Terms are governed by the laws of the Province of Quebec and the laws of Canada applicable therein, without regard to conflict of law principles. For Quebec clients: nothing in these Terms limits any rights you may have under the Consumer Protection Act (CQLR c P-40.1) or the Quebec Charter of Human Rights and Freedoms (CQLR c C-12).

12.2 Jurisdiction

Any dispute arising from or related to these Terms or our services shall be subject to the exclusive jurisdiction of the courts of Quebec, district of Montreal, except where mandatory consumer protection laws of another jurisdiction require otherwise.

12.3 Informal Resolution

Before initiating formal legal proceedings, you agree to contact us at juan@pvrpose.ai to attempt to resolve the dispute informally. We are committed to working with clients in good faith to address concerns.

12.4 Mediation

If informal resolution is unsuccessful, both parties agree to attempt to resolve disputes through mediation before pursuing litigation. Mediation shall be conducted in Quebec by a mutually agreed-upon mediator, with costs shared equally.

12.5 Class Action Waiver

You agree to bring any dispute against PVRPOSE AI in your individual capacity only, and not as a plaintiff or class member in any class action, consolidated action, or representative proceeding.

Quebec Exception: This waiver does not apply to Quebec residents to the extent prohibited by Quebec law, including rights available under the Code de procédure civile (Articles 571 et seq.) governing class actions in Quebec.

13. Termination

13.1 Termination by Client

You may terminate your use of our services at any time by:

• Ceasing to access our website and resources
• Unsubscribing from marketing communications
• Providing written notice for active service engagements (subject to payment terms in Section 4)

13.2 Termination by PVRPOSE AI

We may terminate or suspend your access to our services immediately, without notice, if:

• You breach these Terms or any applicable law
• Your account has outstanding payments exceeding 30 days
• You engage in fraudulent, abusive, or harmful conduct
• We are required to do so by law or legal process
• We discontinue services generally (with reasonable notice for paid clients)

13.3 Effect of Termination

Upon termination:

• Your right to access and use our services immediately ceases
• You remain liable for all fees and charges incurred prior to termination
• Provisions that by their nature should survive (indemnification, limitation of liability, confidentiality, governing law) shall continue in effect
• We will return or destroy your Confidential Information upon request (subject to legal retention requirements)

14. Changes to Terms

We reserve the right to modify these Terms at any time. When we make material changes, we will:

• Update the "Last Updated" date at the top of this page
• Post the updated Terms on our website
• Notify you via email if you have an active engagement or subscription

Your continued use of our services after changes become effective constitutes acceptance of the modified Terms. If you do not agree to the changes, you must discontinue use of our services.

For active client engagements, material changes will not apply retroactively without mutual written agreement.

15. General Provisions

15.1 Entire Agreement

These Terms, together with our Privacy Policy and any Service Agreement or Statement of Work, constitute the entire agreement between you and PVRPOSE AI regarding our services and supersede all prior agreements, understandings, or communications.

15.2 Severability

If any provision of these Terms is found to be invalid or unenforceable, that provision shall be limited or eliminated to the minimum extent necessary, and the remaining provisions shall remain in full force and effect.

15.3 Waiver

Our failure to enforce any provision of these Terms shall not constitute a waiver of that provision or any other provision. No waiver shall be effective unless in writing and signed by an authorized representative of PVRPOSE AI.

15.4 Assignment

You may not assign or transfer these Terms or any rights or obligations hereunder without our prior written consent. PVRPOSE AI may assign these Terms or any rights hereunder without restriction.

15.5 Force Majeure

Neither party shall be liable for any failure or delay in performance due to circumstances beyond its reasonable control, including acts of God, natural disasters, war, terrorism, labor disputes, governmental actions, or internet/utility failures.

15.6 Independent Contractor

PVRPOSE AI is an independent contractor, not an employee, agent, partner, or joint venture of the Client. Nothing in these Terms creates an employment, agency, partnership, or joint venture relationship.

15.7 Notices

All notices under these Terms must be in writing and sent to:

Notices are deemed received when delivered via email (with confirmation of receipt) or three business days after mailing via registered mail.

15.8 Language / Langue

This Agreement is drawn up in English at the express request of the parties.

Les parties ont expressément demandé que la présente convention soit rédigée en anglais.

A French version is available upon request: juan@pvrpose.ai

16. AI Systems and Technology Provisions

16.1 Third-Party AI Providers

Our services are powered in part by third-party AI systems, including Anthropic's Claude API. PVRPOSE AI is not responsible for the outputs, accuracy, or availability of underlying AI models. Anthropic's terms of service apply to the AI infrastructure layer.

16.2 AI Output Disclaimer

AI-generated outputs (drafts, summaries, recommendations, responses) are tools to assist you, not professional advice. They may contain errors, omissions, or inaccuracies. You are solely responsible for reviewing, approving, and acting on any AI-generated content before use. PVRPOSE AI expressly disclaims liability for decisions made based on unreviewed AI outputs.

16.3 No Legal, Financial, or Professional Advice

Nothing produced by the PVRPOSE AI executive assistant system constitutes legal advice, financial advice, medical advice, or any other form of regulated professional advice. Consult qualified professionals for such matters.

16.4 Hallucination and Accuracy

Large language models may produce factually incorrect information ("hallucinations"). PVRPOSE AI implements safeguards to minimize this risk but cannot eliminate it. Client acknowledges this inherent limitation and agrees to maintain human oversight of all AI outputs.

16.5 Client Data Responsibility

Client is responsible for the accuracy and legality of all information provided to the AI system. Client shall not input:

• Personal health information
• Social insurance numbers or financial account credentials
• Third-party confidential information without authorization
• Information that would be illegal to process under applicable law

17. Data Processing in Service Delivery

In providing the PVRPOSE AI OS, we may process personal information on your behalf as a data processor (under PIPEDA/Law 25 terminology: service provider acting on your instructions). You, as the business owner, are the data controller/privacy officer for personal information of your clients and employees that flows through the AI system.

Our Privacy Policy governs our own data practices. For client data processed through your AI system, you retain responsibility for:

• Obtaining appropriate consents from your own clients and employees
• Providing required privacy notices under applicable law
• Ensuring the lawfulness of all personal information fed into the AI system
• Complying with PIPEDA, Quebec Law 25, GDPR, or any other privacy law applicable to your business and jurisdiction

18. Contact Information

If you have questions about these Terms or our services, please contact us: